All Collections
Error Messages
Error: No XML <requestpassword> or <requesttoken> was found in XML Request
Error: No XML <requestpassword> or <requesttoken> was found in XML Request

Learn how to sync eBay account after changing a username or password

Din Waismark avatar
Written by Din Waismark
Updated over a week ago

If you changed your eBay account's details (eg. the email, password or username) here's what could happen and what you need to do.
​ 

What could happen?

If certain account information is changed, then the authorization token that connects your eBay account with CrazyLister expires. The listings associated may then stop showing your templates, and you will not be able to create or edit listings.

You will likely see this error message appear in CrazyLister:

How to fix this?

In order to update the eBay account's username, you will need to update the eBay account's token in CrazyLister. Please follow this article for the exact step-by-step instructions on how to do so:

If you have any more questions, you can search our Help Center or, click on the chat tool in the bottom right corner and we'll be happy to help!

Tags: xml, no xml, ebay, username, change, changed, updated, update, seller id, No XML <RequestPassword> or <RequestToken> was found in XML Request,  IAF token supplied is invalid, authorization, authorisation, auth, token

Did this answer your question?