What does this error message mean?

We do not allow products marketed to treat or cure the coronavirus. If your
product is permitted under our policies, you may relist without referencing
the term coronavirus.

This error message is coming up because you have includes one or more of the following words in your template and/or description text:

  • Corona

  • Virus

  • Coronavirus


  • COVID19

What needs to be done?

In order to resolve this issue, simply reword your text to replace the above words with more general terms such as: "Pandemic", "Current Situation", "Global circumstances", etc.

If you have any more questions, you can search our Help Center or, click on the chat tool in the bottom right corner and we'll be happy to help!

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