If you are missing any eBay products after running an "Import from eBay" in the Products Catalog, it is typically for one of the following reasons below:

  1. Your eBay account's token is expired. If that's the case, please see this article on how to renew it: https://support.crazylister.com/en/articles/1320775-how-to-renew-your-ebay-token
  2. Your listings contain variations without SKUs. In order for variation listings to import as products, all the variations must have a unique SKU number. If you do not have SKUs for your listings and variations, see here to learn more about setting them up: https://support.crazylister.com/en/articles/3488936-what-is-a-sku-and-how-to-use-it
  3. Your listings contain SKUs that already exist in the Products Catalog. Every unique product must have a unique SKU, so if you have multiple listings using the same SKU then all of those listings would import under a single product in the catalog. Please make sure to assign unique SKUs for each of your unique product listings: https://support.crazylister.com/en/articles/3488936-what-is-a-sku-and-how-to-use-it

Please review the three possible cases, update your account and/or listings accordingly, and run the import again.

If you still have any trouble, don't hesitate to reach out in the chat!

If you have any more questions, you can search our Help Center or, click on the chat tool in the bottom right corner and we'll be happy to help!

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